Overview
Customer Service Officer Jobs in Dubai, UAE at Medbiomate
The ideal candidate will have a strong background in customer support within the medical devices industry and hands-on experience with SAP ERP systems.
What you’ll be doing:
Acts as the first point of contact for customer inquiries via phone, email and other channels.
Processes customer orders and product returns accurately.
Monitors and tracks order fulfilment, back orders and deliveries to ensure timely service.
Handles complaints professionally, ensuring swift resolution and escalation where necessary.
Supports sales teams with documentation and order status updates.
What we offer:
A supportive and collaborative team environment.
Opportunities for professional development and career growth.
Competitive salary and benefits package.
Exposure to a dynamic and growing healthcare trading business.
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Title: Customer Service Officer
Company: Medbiomate
Location: Dubai, UAE
Category: Customer Service/HelpDesk (Customer Service Rep)
