Overview

Customer Service Manager Jobs in Al Jubayl, Saudi Arabia at CARE

Position:  Customer Service Manager Jobs Feb 2025) – Bayt.com

Customer Service Manager Jobs in Saudi Arabia

Job summary:

TheCustomerSuccessManager(CSM) is acustomer
-centric individual who collaborates with other employees to ensurecustomerquestions and concerns are addressed. Understand the demand of consumers to provide timely service and solutions. Utilize available resources to offer precise information.

Key Responsibilities:

Customer Interaction:
Engage with customers via phone, email, chat, and social media to address inquiries.

Gauge client requirements to offer the perfect solution through fruitful interaction.

Provide accurate, valid, and complete information.

Work with delivery andcustomer serviceteams to address challenges.

Prepare reports and provide recommendations toseniormanagement.

Job Role:

Sales

Job Type: Full-time

Who are we? At , we are committed to empowering people to lead better lives by providing…

JobPurpose:

To assist in working with suppliers and internal stakeholders to drive continuous service improvement and ensuring contractual obligations are met.

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Title: Customer Service Manager

Company: CARE

Location: Al Jubayl, Saudi Arabia

Category: Customer Service/HelpDesk, Management

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