Overview

Customer Service/HelpDesk Coordinator, Customer Service Rep Jobs in Al Jubayl, Saudi Arabia at Saudi Petroleum Services Polytechnic

Responsibilities

Communicating regularly with clients to provide product updates and technical support

Addressing client questions and solving issues

Assembling promotional material to be sent to new and existing clients

Helping managers organize promotional events for the business

Managing account budgets and reporting to managers regularly on budget issues

Creating work schedules and project plans to meet deadlines

Skills

Attention to detail to ensure clients receive the correct advice and support

Problem-solving skills to help clients who may experience issues

Ability to think creatively when producing promotional material and helping prepare for events

Strong organizational and multitasking skills to provide effective support to a large number of client accounts

Computer skills, including word processors and spreadsheet software

Ability to explain products and concepts clearly and concisely to clients

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Title: Customer Service/HelpDesk Coordinator, Customer Service Rep

Company: Saudi Petroleum Services Polytechnic

Location: Al Jubayl, Saudi Arabia

Category: Customer Service/HelpDesk

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