Overview
Customer Service/HelpDesk Coordinator, Customer Service Rep Jobs in Al Jubayl, Saudi Arabia at Saudi Petroleum Services Polytechnic
Responsibilities
Communicating regularly with clients to provide product updates and technical support
Addressing client questions and solving issues
Assembling promotional material to be sent to new and existing clients
Helping managers organize promotional events for the business
Managing account budgets and reporting to managers regularly on budget issues
Creating work schedules and project plans to meet deadlines
Skills
Attention to detail to ensure clients receive the correct advice and support
Problem-solving skills to help clients who may experience issues
Ability to think creatively when producing promotional material and helping prepare for events
Strong organizational and multitasking skills to provide effective support to a large number of client accounts
Computer skills, including word processors and spreadsheet software
Ability to explain products and concepts clearly and concisely to clients
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Title: Customer Service/HelpDesk Coordinator, Customer Service Rep
Company: Saudi Petroleum Services Polytechnic
Location: Al Jubayl, Saudi Arabia
Category: Customer Service/HelpDesk