Overview
Customer Service Executive – Arabic Speaking Jobs in Dubai at LIFE Pharmacy
We are looking for a dynamic and customer-focused Arabic Speaking Customer Service Executive to join our team. The ideal candidate should be fluent in Arabic and English, possess excellent communication skills, and be passionate about delivering exceptional customer service.
Key Responsibilities
- Handle customer inquiries, complaints, and requests through phone, email, chat, and social media channels.
- Provide accurate information about products, services, promotions, and company policies.
- Resolve customer concerns professionally and efficiently while ensuring high customer satisfaction.
- Maintain detailed records of customer interactions and follow up on pending issues.
- Coordinate with internal departments to ensure timely resolution of customer requests.
- Meet individual and team performance targets and service standards.
- Build positive relationships with customers and enhance the overall customer experience.
Requirements
- Fluent in Arabic and English (spoken and written).
- Excellent verbal and written communication skills.
- Previous experience in customer service, call center, or a customer-facing role is preferred.
- Strong problem-solving and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- Proficient in Microsoft Office and basic computer applications.
- Customer-oriented mindset with a positive and professional attitude.
What We Offer
- Competitive salary and benefits.
- Career growth and development opportunities.
- Supportive and collaborative work environment.
- Opportunity to work with one of the leading healthcare and retail organizations in the UAE.
Pay: AED4,000.00 – AED5,500.00 per month
Work Location: In person
Title: Customer Service Executive – Arabic Speaking
Company: LIFE Pharmacy
Location: Dubai
