Overview

Customer Service Deputy Manager – CX Excellence & Ops Jobs in Dammam, Saudi Arabia at MSC Mediterranean Shipping Company SA

A leading shipping company in Dammam seeks an experienced Customer Service Deputy Manager to oversee daily customer operations and ensure service quality. The role includes managing complex customer issues, monitoring KPIs, and collaborating with various teams. Candidates should hold a Bachelor’s degree in a relevant field and possess 3 to 5 years in customer service within logistics. Proficiency in CRM systems and strong communication skills are essential for success.

Title: Customer Service Deputy Manager – CX Excellence & Ops

Company: MSC Mediterranean Shipping Company SA

Location: Dammam, Saudi Arabia

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