Overview
Customer Service Coordinator Jobs in Dubai, UAE at maison dart
As a Customer Service Coordinator with experience in assisting clients in a showroom you will play a vital role in providing exceptional customer service and support to clients You will be responsible for guiding clients in selecting products answering their inquiries and ensuring their needs and preferences are met to create a positive shopping experience Responsibilities Assist clients in the showroom by providing product information answering questions and offering recommendations Guide clients in selecting appropriate products based on their needs and preferences Process orders and coordinate with suppliers to ensure timely delivery Resolve client concerns or issues in a timely and professional manner Maintain accurate records of client interactions orders and inventory Collaborate with the sales team to meet and exceed
sales targets
Stay uptodate with
product knowledge
and industry trends to provide accurate information to clients Conduct postsale followups to ensure
client satisfaction
and gather feedback Assist in showroom
merchandising
and product displays Work closely with the showroom team to ensure a seamless customer experience Preferred Candidate Experience in customer service preferably in a showroom or
retail environment
Strong interpersonal and
communication skills
to effectively interact with clients and colleagues Knowledge of the products and services offered in the showroom Ability to understand client needs and offer appropriate
product recommendations
Excellent organizational and
multitasking
abilities to handle multiple client inquiries simultaneously Proficiency in using sales and customer service software and tools
Attention to detail
and ability to maintain accurate records and documentation
Flexibility
to work in a showroom environment and assist clients in person
Positive attitude
and a passion for delivering exceptional customer service Ability to work independently and as part of a team Service Coordinator
• Dubai, United Arab Emirates
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Title: Customer Service Coordinator
Company: maison dart
Location: Dubai, UAE
Category: Retail (Customer Service Rep, Retail Associate/ Customer Service, Retail Sales), Customer Service/HelpDesk (Customer Service Rep, Retail Associate/ Customer Service)
