Overview
Customer Service Agent Jobs in Doha at Ariane Holding
- Communicate with current and potential clients via telephone, email, online chat, or social media.
- Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines.
- Always maintain a courteous and calm manner to de-escalate stressful situations.
- Document personal information to create, update, or adjust customer accounts.
- Prepare call-related information for purposes of auditing and reporting.
- Provide and respond to feedback about any aspect of the job or its duties.
- Suggest products and services to clients based on their requests and needs.
- Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders.
Job Type: Full-time
Application Question(s):
- How long is your NOC ?
- Do you have a valid QID? Under company or Family?
- What is your expected salary range?
Experience:
- customer service: 3 years (Required)
Language:
- Arabic (Required)
Location:
- Doha (Required)
Work Location: In person
Title: Customer Service Agent
Company: Ariane Holding
Location: Doha
