Overview
Customer Service Administrator; UAE Nationals Jobs in Sharjah, UAE/Dubai at KONE
Position: Customer Service Administrator (UAE Nationals Only)
Join KONE, a Top Employer in the UAE, and build your career with a global leader in people flow solutions. We are looking for a motivated and detail-oriented UAE National to join our Customer Service team and play a key role in supporting our service and maintenance operations.
What You’ll Do
- Provide administrative support to Service Sales and Maintenance teams.
- Prepare and process customer contracts, renewals, and service‑related documentation.
- Coordinate customer requests and ensure timely follow‑up and resolution.
- Support maintenance planning, technician scheduling, and service operations.
- Assist with inspections, reporting, customer portals, and tender documentation.
- Maintain accurate records and ensure high‑quality data management across systems.
What We’re Looking For
- UAE National (Family Book holder).
- Diploma or bachelor’s degree in business administration or a related field.
- Previous experience in administration, customer service, or coordination roles is an advantage.
- Strong organizational and time‑management skills.
- Excellent communication skills in Arabic and English.
- Proficient in Microsoft Office applications (Word, Excel, Outlook, Teams).
- Experience with SAP, CRM, or ERP systems is beneficial.
Why Join KONE?
- Certified Top Employer in the UAE.
- Structured training and career development opportunities.
- Inclusive and supportive work environment.
- Opportunity to grow with a global industry leader.
We encourage you to apply if you are looking to start or develop your career in customer service and operations.
#J-18808-Ljbffr
Title: Customer Service Administrator; UAE Nationals
Company: KONE
Location: Sharjah, UAE/Dubai
Category: