Overview
Customer Service Jobs in Ajman at The Mall Ajman
Position: Customer Service Representative (Female – Arabic Speaker)
No. of Vacancies: 1
Location: Ajman
Industry: Discount Centre / Retail " DAY TO NIGHT DISCOUNT CENTER "
We are seeking a Female Customer Service Representative (Arabic Speaker) to join our Discount Centre in Ajman. The ideal candidate will provide exceptional customer service through online platforms and phone communication, support sales growth, and professionally handle customer inquiries.
Key Responsibilities:
- Greet and assist customers via WhatsApp, phone calls, emails, and online channels.
- Provide product information, recommendations, and support throughout the buying process.
- Maintain up-to-date knowledge of ongoing promotions, offers, and services.
- Meet and exceed assigned sales and customer engagement targets.
- Collect and manage customer leads for home service requests.
- Assist with inventory coordination and stock replenishment when required.
- Communicate customer feedback, complaints, and product requests to management.
- Maintain a clean, organized, and professional customer service area.
- Safely keep and accurately return customer belongings when applicable.
- Ensure compliance with company policies and service standards.
Requirements:
- Female applicants only.
- Arabic Speaker is mandatory.
- Previous experience in customer service or retail is preferred.
- Good communication and interpersonal skills.
- Strong technical skills and confidence using digital platforms.
- Ability to work well within a team environment.
- English & Arabic (Reading, Speaking, Writing, and Typing) – Mandatory.
Benefits:
- Competitive salary.
- Professional and supportive working environment.
- Opportunity for growth and skill development.
Work Location: Day To Night Discount Center, The Mall Ajman. Sheikh Khalifa Rashidiya1 Ajman, UAE
Job Type: Full-time
Pay: From AED2,000.00 per month
Work Location: In person
Title: Customer Service
Company: The Mall Ajman
Location: Ajman
