Overview
Customer Sales Representative (WALK IN INTERVIEW) Jobs in Dubai at Limatech services llc
Purpose and Scope
To manage and develop sales growth and profitability of the company as a whole.
B. Responsibilities and Duties
· To generate business opportunities through the selling of the product mainly within UAE.
· Apply structured sales management process to maximize sales and increased market penetration to Building services, Infrastructures projects & Industries.
· Manage and develop growth of key products. Visiting sites & liaising regularly with end users/ clients, project site personnel, consultants, main contractors/ MEP contractors, government departments to generate inquiries, provide solutions & close the sales and achieve sales target.
· Interact with clients & establish good rapport, determine customer needs & provide a clear interpretation of their requirements from the enquiry onset, explain & relate benefits to product features, handling objectives and ensure good working relationship and closing the deal.
· Follow up sales enquiry, gather client’s feedback and provide further information as required.
· Create new enquiries and maintain an effective enquiry database with robust enquiry and order pipeline.
· Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales – especially managing personal time and productivity.
· Prepare quotations, technical submittals, proposals, and specifications.
· Monitor and report on market and competitor activities and provide relevant reports and information.
· Conduct customer satisfaction survey in order to analyse and measure company’s product quality and services for continuous improvement.
· To ensure that the services provided is of the highest quality and in line with company services standards.
· Liaising with service department.
Order processing
· To ensure that customers fulfil all criteria of the contract such as payment, signing of agreements, guarantees etc.
· To liaise with the accounts department to ensure all invoices are issued and payments are received on time.
· To deal with all customer complaints and ensure each customer is satisfied with the outcome to the best of our abilities.
· To liaise with those responsible and ensure the timely delivery of the units on site and liaise with the client to make sure all issues are sorted with regard to delivery and contract.
Reporting
· To make monthly and annual reports to management on sales, customer satisfaction, inventories reports etc as per the standard forms currently in use. To ensure management is aware of all current and relevant issues.
· To maintain call reports with regard to visits to clients.
· To monitor and survey the current client base in order to gain market research through written and verbal questionnaires.
· To monitor the current market situation and report on projects and general business environment.
Job Specifications
1. Qualification, Knowledge, Experience
a) Academic Qualification & Professional Qualification
· Bachelor of Engineering in Mechanical or any related field
b) Experience (minimum preferred)
· 3 to 5 years’ experience in the selling pumps, engineering products
· Must have good contacts with consultants and contractors.
· Must be able to estimate the project.
2. Technical Requirement:
· Need to be a good team player.
· Must have a valid UAE driving license.
· Must be proficient in MS office, AutoCAD.
3. Key Competencies
· Customer Focus
· Customer Service Orientation
· Information Monitoring & Problem Sensitivity
· Active Listening & Oral Communication
· High level interdependent co-operation
· Interpersonal trust & empathy
· Building Positive Working Relationships
Job Type: Full-time
Pay: AED7,000.00 – AED10,000.00 per month
Application Question(s):
What are your products?
Do you have experience with Water pumps?
License/Certification:
UAE Driving license (Required)
Title: Customer Sales Representative (WALK IN INTERVIEW)
Company: Limatech services llc
Location: Dubai
