Overview
Customer Relation Executive Jobs in Dubai at Tomorrow World Real Estate Development L.L.C
Key Responsibilities:
-Guide customers to complete unit/property documentation and registration.
-Follow up with customers on critical and pending issues relating to projects, like (termination of contract, cancellation of contract, transfer letters for the project, defaulters, etc).
-Fully aware of the regulations and laws pertaining to Dubai RERA.
-Provide customers with a exceptional quality service experience.-Develop and maintain positive customer relations by creating and sustaining good will and by providing consistently responsive quality service.
-Retain customers and reflect professional image of the company.
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
-Keep records of customer interactions, process customer requests, and file documents.
-Proven ability to tactfully communicate via phone and email with customers, brokers, and internal team members.
-Demonstrated ability to manage multiple projects and tasks daily with efficiency and accuracy.
-Ability to organize and prioritize work assignments to meet deadlines.
-Show tact, discretion, confidentiality and good judgment in handling sensitive and confidential matters and documentation.
Pay: AED1.00 – AED2.00 per month
Work Location: In person
Title: Customer Relation Executive
Company: Tomorrow World Real Estate Development L.L.C
Location: Dubai