Overview
Customer Happiness Agent/Remote work; UAE Jobs in UAE at Nutrition Kitchen
Position: Customer Happiness Agent (Full-time, Remote work; Must based in UAE)
Job Overview
As our Customer Happiness Agent, you’ll be the superhero of our daily food delivery operations, swooping in to save the day with exceptional customer support!
Armed with strong analytical skills and a keen eye for detail, you’ll tackle challenges with a smile and a sprinkle of cheer.
Your mission?
To make our customers feel like they just won the food lottery while implementing brilliant business strategies that keep our service as delightful as dessert!
Key Responsibilities
Handle daily communication and follow-ups through various channels (Whats App, phone, email, social media).
Provide outstanding customer service, addressing inquiries while maintaining a high level of responsiveness.
Manage orders and ensure accurate processing of daily food delivery operations.
Engage in operational and business processes with a focus on manual execution.
Perform administrative duties, including payments, order entry, database management, and website updates.
Produce essential documents such as kitchen sheets, delivery labels, and customer sheets during weekly closing processes, ensuring accuracy and attention to detail.
Collaborate closely with kitchen and logistics teams to guarantee accurate meal plan deliveries.
Gather and share customer feedback with the CX team to help improve processes and enhance the overall customer experience.
Requirements
Experience in Customer Support: 1-2 years of relevant working experience.
Proficiency in MS Office (form completion, data extraction from dashboards, summary reporting).
Excellent communication skills in English (Arabic is a plus!).
Strong organizational and administrative skills.
Must already be based in the UAE.
Hands-on approach with flexibility for early morning and rotating weekend shifts.
Ability to work under pressure and be dependable.
Highly motivated team player with good communication skills.
Work Location
Enjoy the flexibility of remote work, but you must be based in the UAE to join our fun-filled adventure!
Working Hours
Shift-based across the week. Standard Timing: UAE Time, 9 AM to 6 PM (with flexibility to work on weekends and early morning when required).
Please note: Actual working days and hours may vary depending on business needs.
What We Seek:
The Heart Behind the Expertise:
While skills can be learned, it’s your unique spirit that distinguishes you from others. If you resonate with our mission, we would love to connect with you.
Flexible Thinkers: You don’t just accept change; you embrace it. The fast-paced nature of our workplace invigorates you.
Communication Advocates: You appreciate the value of honest dialogue and are willing to both provide and receive constructive feedback to foster collective growth.
Driven Innovators: You offer more than just expertise; you bring enthusiasm and a commitment to making a positive impact each day, alongside a like-minded team.
Benefits For Every Member of Our Team:
Complimentary Meals from Our Menu:
Enjoy delicious meals from our menu.
Health Insurance.
Express Yourself:
Feel free to showcase your style-accessories, hair colors, and tattoos are embraced!
Be Heard:
We encourage voicing your ideas and turning them into action.
Supportive Environment:
Be appreciated for your true self in a culture that values authenticity.
On-the-Job Training:
Get the skills you need while having a blast!
If you are an ambitious, passionate, and driven individual, we would love to hear from you.
If you are interested in this role, please complete the job application form from this link.
Welcome to Nutrition Kitchen!
We’re thrilled to be the leading healthy meal plan provider in Hong Kong, Singapore, and Dubai!
Title: Customer Happiness Agent/Remote work; UAE
Company: Nutrition Kitchen
Location: UAE
Category: Entertainment & Gaming (Customer Service Rep)
