Overview
Customer Engagement Executive Jobs in Riyadh, Riyadh, Saudi Arabia at GLOMACS Training & Consultancy
Title: Customer Engagement Executive
Company: GLOMACS Training & Consultancy
Location: Riyadh, Riyadh, Saudi Arabia
Company Description
GLOMACS Training & Consultancy specializes in delivering high-quality professional development and training programs tailored to the evolving needs of businesses and professionals worldwide. With a commitment to excellence and robust ethical practices, GLOMACS is proud to be ISO 9001:2008 and ISO 29990:2010 certified. Our expert trainers combine global expertise with hands-on experience, offering cutting-edge courses aimed at enhancing competency, improving performance, and driving business success. By aligning training with the latest trends and workplace needs, GLOMACS empowers individuals and organizations to achieve measurable results.
Role Description
We are seeking a highly motivated Customer Engagement Executive for a full-time, on-site role based in our Riyadh office, Saudi Arabia.
The successful candidate will play a key role in building strong, long-term client relationships, ensuring high levels of customer satisfaction, and supporting client retention across our professional training and development programmes.
Key Responsibilities:
- Foster and maintain strong relationships with clients and corporate partners
- Represent GLOMACS in client meetings, presentations, and follow-ups
- Respond promptly to client inquiries and provide tailored training solutions
- Manage client accounts effectively to ensure ongoing engagement and satisfaction
- Support business development and sales activities to achieve growth targets
- Promote training programmes and consult clients on suitable learning solutions
- Handle client requirements in line with KSA regulations and processes, including Etimad and other related platforms
Ideal Candidate:
- Proactive communicator with strong interpersonal and relationship-building skills
- Customer-focused with a problem-solving mindset
- Experience in client engagement, account management, or training/education sector
- Knowledge of the Saudi market and business practices is preferred
- Ability to represent the company professionally in client-facing environments
- Fluency in Arabic & English (written and spoken) is essential
Location: Riyadh Office, Saudi Arabia (On-site)