Overview

Customer Care Associate/Arabic & English Speaking Jobs in Dubai, UAE at APM Monaco

Position: Customer Care Associate (Arabic & English Speaking)

About the Role:

Office and Home based5-day work per week (Monday to Sunday)

Native Arabic and fluent English Speaker is a MUSTResponsibilities:

Manage customer calls and request relevant information

Handle customers’ emails and live chat enquiries regarding pre-sales and after sales service enquiries

Liaise with Logistics, After Sales Service and global boutiques on daily basis

Follow up the offline store enquiries and complaints

Other ad-hoc projects assigned by the manager

Requirements:

Minimum 3 years relevant experiences in customer service/ luxury retail field

Proficient with MS Office Native Arabic and fluent English. Any other language will be a bonus.

Able to work independently with minimal supervision

Proactive, patient and committed

Great

communication

and interpersonal skills

Immediately available is highly preferred

This position is based in Dubai.

Why Join APM?

• Global,

Dynamic

Team:

Diverse

and energetic workforce.

• Growth Opportunities:

We support your

professional development

.

•

Collaborative

Culture:

Teamwork

and open

communication

.

• Comprehensive

Benefits:

Medical benefits, paid holidays, and generous

employee discounts

.

Don’t wait to join APM Monaco! Click on

APPLY NOW

!

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Title: Customer Care Associate/Arabic & English Speaking

Company: APM Monaco

Location: Dubai, UAE

Category: Customer Service/HelpDesk (Customer Service Rep, Bilingual, Customer Success Mgr./ CSM)

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