Overview
Customer Care Associate/Arabic & English Speaking Jobs in Dubai, UAE at APM Monaco
Position: Customer Care Associate (Arabic & English Speaking)
About the Role:
Office and Home based5-day work per week (Monday to Sunday)
Native Arabic and fluent English Speaker is a MUSTResponsibilities:
Manage customer calls and request relevant information
Handle customers’ emails and live chat enquiries regarding pre-sales and after sales service enquiries
Liaise with Logistics, After Sales Service and global boutiques on daily basis
Follow up the offline store enquiries and complaints
Other ad-hoc projects assigned by the manager
Requirements:
Minimum 3 years relevant experiences in customer service/ luxury retail field
Proficient with MS Office Native Arabic and fluent English. Any other language will be a bonus.
Able to work independently with minimal supervision
Proactive, patient and committed
Great
communication
and interpersonal skills
Immediately available is highly preferred
This position is based in Dubai.
Why Join APM?
• Global,
Dynamic
Team:
Diverse
and energetic workforce.
• Growth Opportunities:
We support your
professional development
.
•
Collaborative
Culture:
Teamwork
and open
communication
.
• Comprehensive
Benefits:
Medical benefits, paid holidays, and generous
employee discounts
.
Don’t wait to join APM Monaco! Click on
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Title: Customer Care Associate/Arabic & English Speaking
Company: APM Monaco
Location: Dubai, UAE
Category: Customer Service/HelpDesk (Customer Service Rep, Bilingual, Customer Success Mgr./ CSM)