Overview
Customer Care Associate Jobs in Dubai, UAE at Confidential Company
Vacancy
Job Description
Job Title:
Customer Care
Associate
Location:
Dubai, UAEWe are hiring
Customer Care
Associates for our Dubai operations. If you have a passion for customer service and possess excellent
communication skills
, we invite you to apply!
Job Responsibilities:
Handle customer inquiries and provide effective solutions in a timely manner.
Troubleshoot issues and offer resolutions related to company products and services.
Maintain a high level of
professionalism
while interacting with customers.
Process and document customer requests and escalate unresolved issues when necessary.
Assist customers in understanding the products, services, and policies.
Collaborate with internal teams to ensure
customer satisfaction
.
Maintain accurate records of customer interactions.
Provide support through multiple
communication
channels including calls, emails, and chat.
Requirements:
Minimum 1 year of experience in customer service or a related field.
Fluency in Hindi is required.
Knowledge of Kannada and Telugu is an added advantage.
Strong
problem-solving
and troubleshooting skills.
Excellent verbal and written
communication
abilities.
Ability to work in a
fast-paced environment
and manage customer concerns effectively.
Candidates must hold a valid passport.
Food, accommodation, visa, and transportation provided by the company.
Annual leave as per company policy.
Competitive salary
and growth opportunities.
Feel free to share this opportunity with your friends!
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Title: Customer Care Associate
Company: Confidential Company
Location: Dubai, UAE
Category: Customer Service/HelpDesk (Customer Service Rep, HelpDesk/Support, Bilingual, English Customer Service)
