Overview
Customer Account Executive Jobs in Dubai · UAE at ScoreCarts
Client Experience & Operations Coordinator (Remote)
Role Overview
We are looking for a highly organized and client-focused Client Experience & Operations Coordinator to manage customer interactions, coordinate bookings, and ensure smooth internal operations. This role is key to delivering a seamless and premium experience to our clients.
Key Responsibilities
Client Management
- Serve as the main point of contact for clients across all communication channels
- Respond to inquiries, provide service information, and guide clients through the booking process
- Maintain strong relationships and ensure high levels of customer satisfaction
Booking & Scheduling
- Coordinate and manage client bookings and appointments
- Ensure accurate scheduling and timely follow-ups
- Handle rescheduling and client requests efficiently
Operations Coordination
- Liaise with internal teams to ensure smooth service delivery
- Track project progress and ensure timelines are met
- Support daily operational flow and resolve any coordination issues
Administrative Support
- Maintain organized client records and booking systems
- Prepare basic reports or summaries when needed
Creative Support (Plus)
- Assist with simple visual content using Photoshop or Illustrator (e.g., mood boards, client presentations, social media assets)
Requirements
- Fluent in Arabic (spoken and written)
- Strong communication and interpersonal skills
- Highly organized with strong attention to detail
- Ability to multitask and manage multiple clients/projects simultaneously
- Comfortable working remotely and independently
- Proficient in basic computer tools (Google Workspace, Excel, etc.)
Preferred Qualifications
- Experience in customer service, coordination, or operations roles
- Familiarity with home styling, interior design, or lifestyle services
- Basic skills in Adobe Photoshop and Illustrator
Additional Details
- Location: Remote
- Working Style: Flexible, but requires responsiveness and reliability
- Preferred Candidate: Female
What Success Looks Like
- Smooth and error-free booking and scheduling
- High client satisfaction and positive feedback
- Strong coordination between clients and internal teams
- Organized and efficient operational workflow
How to Apply
Please share your CV along with a brief introduction highlighting your experience in client management and coordination.
Tidy Thing is looking for someone who combines organization, communication, and a customer-first mindset to help us deliver exceptional home transformation experiences.
Title: Customer Account Executive
Company: ScoreCarts
Location: Dubai · UAE
