Overview
CRM Specialist Jobs in Dammam, Saudi Arabia at Yallo Management Consultancies L.L.C
What We Are Looking For
12 Years of experience in IT, preferably in the Retail industry, with a track record in building IT solutions.
Strong technical knowledge of IT infrastructure, including networks, servers, and cloud services.
Excellent interpersonal andconflict resolutionskills.
Excellentleadershipand team management skills.
Effective communicationand interpersonal skills.
Strong analytical andproblem-solving skills.
Experience with ITIL or other IT service management frameworks.
Deep and comprehensive knowledge of IT systems (programming languages, operating systems, IT platforms).
Ability to understand and translate business needs into IT solutions.
Collaborative teamplayer who fosters a culture ofcontinuous improvementand empowers team members to achieve their best.
Strong commitment to quality, accountability, andethical practicesin project andchange management.
Passion for mentoring and developing talent within the information and cyber security management functions.
Fluent in Arabic and English languages.
What You Will Be Doing in the Role
Infrastructure Management:Responsible for overseeing teams/third-party vendors who take care of the overall operations and maintenance of data center infrastructure, including servers, storage systems, networking equipment, and power and cooling systems.
Resource Allocation:Oversee and provide guidance to the teams/third-party vendors onresource allocationand capacity planning to ensure optimal use of data center resources and scalability to meet changing business requirements. Identify the best practices in the industry and implement them in alignment with organization policy.
Server Deployment and Configuration:Oversee and provide guidance to the teams/third-party vendor on server deployments, hardware upgrades, and software installations, ensuring that server configurations meet performance, security, and compliance standards.
Network Management:Oversee and provide guidance to teams/third-party vendor on configuring and maintaining network equipment, monitoring network performance, troubleshooting network issues, and implementing network security measures to protect against unauthorized access and cyber threats.
Storage Administration:Oversee and provide guidance to teams/third-party vendor on managing storage systems, provisioning storage resources, configuring storage arrays, implementing data replication and backup solutions, and ensuring data integrity and availability.
Security and Compliance:Enforce data center security policies and procedures, overseeing and providing guidance to the teams/third-party vendor on implementing access controls, firewalls, and intrusion detection systems, ensuring compliance with industry standards, regulations, and best practices for data security and privacy.
Disaster Recovery and Business Continuity:Oversee and provide guidance to teams/third-party vendor on developing and implementing disaster recovery plans, backup and restore procedures, and failover mechanisms to ensure data centerresilienceand continuity of operations in the event of disasters or outages.
Leadership and Development:Lead and provide guidance to teams/third-party vendor and the extended team of data center technicians, assigning tasks, providing guidance and training, conducting performance evaluations, and fostering acollaborativeand supportivework environment.
Documentation andChange Management:Oversee and provide guidance to teams/third-party vendor on maintaining accurate documentat…
Title: CRM Specialist
Company: Yallo Management Consultancies L.L.C
Location: Dammam, Saudi Arabia
Category: IT/Tech, Management
