Overview
CRM Coordinator – UAE National; Part-Time Jobs in Dubai, UAE/Dubai at Richemont
Position: CRM Coordinator – UAE National (Part-Time)
Reference code: JR127915
Client Data Management / Prospecting Strategy & Recruitment
- Maintain accurate and up to date client profiles.
- Ensure accurate and high-quality client data capture in View
- Support the team in actively recruiting new prospects through walk-ins, referrals, and client networks
- Ensure each sales associate actively contributes to prospect acquisition targets
- Monitor and drive consistent prospect database growth
Appointment (Rendezvous) Management
- Coordinate and manage client appointments for product discovery, high value sales and events
- Ensure each sales associate contributes to weekly appointment targets
- Maintain an organized appointment calendar to optimize boutique traffic
Conversion & Client Journey
- Support the team in achieving a targeted conversion rate from appointments to sale
- Assist in preparing clients before visits (preferences, selection, communication)
- Ensure structured post-appointment follow up to maximize sales and retention
CRM Operations & Campaign Support
- Maintain accurate client profiles, ensuring data completeness and quality
- Support execution of CRM activities such as client outreaches, events and launches
- Track participation and engagement
Performance Tracking & Reporting
- Monitor and report on:
Prospect Recruitment;
Number of appointments;
Show up rate;
Conversion rate as specified by CRM department - Provide insights to improve boutique performance
Team Support & CRM Discipline
- Encourage consistent CRM usage and clienteling practices
- Support onboarding and guidance on CRM best practices
- Act as a point of reference for CRM related activities
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Title: CRM Coordinator – UAE National; Part-Time
Company: Richemont
Location: Dubai, UAE/Dubai
Category: