Overview

CRM & Billing Technical Lead – Microsoft Dynamics Jobs in Doha, Qatar at SWATX

CRM & Billing Technical Lead – Microsoft Dynamics

Job Summary
We are seeking a CRM & Billing Technical Lead with expertise in Microsoft Dynamics 365 to drive the design, development, and implementation of enterprise CRM and billing solutions. This role requires strong leadership, hands-on technical skills, and the ability to guide teams in delivering scalable, high-performance solutions.

Key Responsibilities

Lead the design, architecture, and implementation of Microsoft Dynamics 365 CRM and Billing solutions

Oversee end-to-end integrations with ERP, payment gateways, customer portals, and other enterprise systems

Provide technical leadership to development teams, ensuring best practices in coding, architecture, and performance optimization

Manage customizations, configurations, workflows, and plugins within Dynamics 365

Collaborate with business stakeholders to gather requirements, design solutions, and define roadmaps

Ensure high availability, scalability, and security of CRM & Billing systems

Troubleshoot performance issues and oversee system upgrades and patches

Work with Dev Ops teams for CI/CD pipeline automation and deployment management

Ensure compliance with regulatory, security, and data protection standards

Requirements

Qualifications & Skills

Bachelor’s or Master’s in Computer Science, Information Technology, or related field

8+ years of experience in Microsoft Dynamics 365 CRM & Billing solutions

Strong hands-on experience with C#, .NET, JavaScript, SQL Server, and Azure

Knowledge of billing models, invoicing processes, and subscription management

Experience with RESTful APIs, SOAP, and integration patterns

Familiarity with Agile methodologies (Scrum, SAFe) and Dev Ops practices

Strong problem-solving and leadership skills

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industries: IT Services and IT Consulting

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Title: CRM & Billing Technical Lead – Microsoft Dynamics

Company: SWATX

Location: Doha, Qatar

Category: IT/Tech (IT Project Manager, IT Consultant, Cloud Computing, Data Engineer)

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