Overview
CRM Agent Jobs in Qatar at Mannai Trading Company
Role Overview
We are seeking a customer-centric and dynamic CRM Agent to join our Automotive team. In this role, you will be the primary point of contact for our customers, managing inquiries, feedback, and service follow-ups to ensure an exceptional ownership experience.
Key Responsibilities
- Handle a high volume of inbound and outbound customer calls and digital inquiries.
- Update and maintain accurate customer records within the CRM database.
- Resolve customer queries and follow up on service/sales satisfaction.
- Coordinate with the showroom and service teams to streamline the customer journey.
Title: CRM Agent
Company: Mannai Trading Company
Location: Qatar
