Overview
Credit Controller – Khobar Jobs in Al Khobar, Eastern, Saudi Arabia at Rentokil Initial
Title: Credit Controller – Khobar
Company: Rentokil Initial
Location: Al Khobar, Eastern, Saudi Arabia
Submitting all invoices with proper documentation (service reports, breakdowns) via email to
customers at the beginning of each month
Negotiating payment plans with customers and setting payment terms and condition accordingly
Maintaining debt records, conducting regular analysis of the credit-control system and
implementing changes as needed to reduce bad debts.
Analyzing and monitoring all assigned aged debtors in order to reduce outstanding debt and
ensuring prompt action is taken for non-payment or continued late payment
Overseeing and initiating collection calls with concerned parties and account holders in order to
resolve all outstanding customers debts / billing issues on these complex accounts
Performing customer accounts reconciliation on a monthly basis and sharing outstanding
balance with customers where required
Recording all debtors’ communications, payment plans, disputes on OnGuard and ensuring
dashboards and tracker sheets are updated on daily basis
Following up on overdue invoices and payments and implementing company collections
procedures as necessary
Reporting outstanding debt accounts and payment issues to management on a weekly basis
Reviewing credit notes or additional billings and negotiating payment plans with debtors where
required.
Managing the service suspension process for the recovery of debt, actively chasing aged debt
and taking the lead in reviewing debtor key accounts
Preparing proposals for delinquency accounts where legal action may be required, and reporting
account disputes for Finance management to advise on appropriate actions.
Providing continuous coaching and support to the credit control teams to achieve departmental
goals and collection targets
Supporting the team by training new joiners on collection systems (OnGuard), processes and
procedures.
Requirements
BA degree in Accounting, Finance, Business Administration or any relevant field
Experience of minimum 2-3 years in a similar role
Proficiency in English and Arabic with excellent verbal and written communication skills
Knowledgeable in reporting and monitoring with remarkable attention to details.
