Corporate Excellence Lead

Overview

Corporate Excellence Lead Jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates at Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi)

Title: Corporate Excellence Lead

Company: Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi)

Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

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Job Details

Job Title

Corporate Excellence Lead

Sector

Strategic Affairs

Department

Business Excellence & Continuity

Section

Corporate Excellence & Foresight Planning Section

Direct Manager

Corporate Excellence and Foresight Planning Section Head

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Role Purpose

To drive organisational excellence by conducting maturity assessments, coordinating cross-departmental improvement initiatives, and supporting competitiveness reporting, ensuring alignment with Abu Dhabi Excellence Award criteria and DCT policies. This role fosters a culture of continuous improvement and operational excellence, strengthening DCT’s position as a leader in business excellence and continuity.

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Key Responsibilities

Core Responsibilities

· Supervise the execution of excellence maturity assessments across DCT entities, ensuring accurate data collection and actionable insights to support continuous improvement.

· Oversee the preparation and submission of documentation for the Abu Dhabi Excellence Award, coordinating with relevant departments to ensure compliance with award criteria.

· Facilitate the delivery of organisational excellence awareness and training programmes, ensuring participation targets are met and learning objectives are achieved.

· Monitor and analyse Abu Dhabi competitiveness indicators, preparing detailed reports and recommendations to inform executive decision-making and drive performance.

· Coordinate with cross-functional teams to align business excellence initiatives, ensuring consistency with DCT’s strategic objectives and operational priorities.

· Identify and evaluate opportunities for process improvement in collaboration with departmental leads, driving implementation of best practices and efficiency measures.

· Support the development and periodic review of excellence-related policies, procedures, and tools, ensuring alignment with national standards and DCT requirements.

· Supervise the tracking and resolution of improvement actions arising from assessments, ensuring timely closure and documentation of outcomes.

Shared Activity

· Carry out any other duties and responsibilities related to the role at the request of the direct manager

· Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner

· Demonstrate compliance to organization’s values and ethics to support the establishment of a value drive culture within the organization

· Contributes to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

· Comply with all OSH policy, procedures, and relevant legalizations that are applied in DCT.

· Report of any incident, near misses, occupational illness, unsafe practices, and conditions immediately to the concerned person.

· Protect yourself and fellow workers from any OSH hazards in the workplace, where applicable.

· Use appropriate Personal Protective Equipment PPE, where required.

· Be familiar with emergency and evacuation procedures.

· Assist with the preparation of risk assessments, if required.

· Prevent creating any hazards and risks to yourself, co-workers, and to the workplace.

· Cooperate with OSH Officer to maintain a safe and healthy workplace at DCT.

· Participate actively in the OSH program instituted by the DCT and in case of emergency.

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Communication and Business Relationships

Internal

· Relevant Internal Stakeholders

External

· Relevant External Stakeholders

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Qualifications & Experience

· Bachelor’s degree (Master’s preferred) in Business Administration, Quality Management, or any other degree within Business Excellence or Public Administration.

· Professional certification in Business Excellence, Quality Management, or related area preferred

· 5-7 years of experience in business excellence, organizational performance, or quality management within the public sector

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Skills

· Excellence Frameworks (EFQM/ADAEP)

· Maturity Assessments

· Performance Analysis

· Reporting

· Stakeholder Engagement

· Continuous Improvement