Overview
Coordinator – Reception and Retail Jobs in Riyadh, Saudi Arabia at The Red Sea Development Company
Job Responsibilities Reception Duties
Welcome guests visitors and members in a professional and courteous manner ensuring a positive first impression
Coordinate front desk activities including guest registration appointments bookings and inquiries
Manage incoming calls emails and correspondence ensuring timely responses and appropriate follow-up
Provide accurate information regarding facility services programs events and amenities
Coordinate guest requests and liaise with internal departments to ensure prompt resolution
Maintain the appearance cleanliness and organization of reception and public areas
Support concierge and administrative activities as required
Retail Operations Duties
Support the daily operation of the retail outlet and ensure an exceptional customer experience
Assist guests and customers with retail purchases and product inquiries
Coordinate retail inventory management stock replenishment and merchandise displays
Monitor product availability and coordinate reordering requirements with relevant stakeholders
Process sales transactions accurately using POS systems and maintain transaction records
Support promotional activities seasonal campaigns and merchandising initiatives
Ensure retail areas are maintained according to company presentation standards
Administrative and Coordination Duties
Maintain accurate records of guest interactions bookings retail sales and inventory reports
Prepare periodic operational and sales reports as required
Support the coordination of events activities and special programs
Assist in tracking budgets purchase requests and supplier requirements where applicable
Ensure compliance with company policies procedures and service standards
Coordinate with internal departments to support smooth operational delivery
Customer Service amp Guest Experience
Deliver a consistently high level of customer service
Handle guest concerns and complaints professionally and accelerate issues when required
Promote products services memberships and activities to maximize guest engagement and revenue opportunities
Build positive relationships with guests and stakeholders to enhance customer satisfaction
Diploma or Bachelor’s Degree in Hospitality Management, Business Administration, Tourism, or a related field.
0-1 years of experience in hospitality, reception, guest services, retail operations, or a similar environment. Previous retail or sales experience is preferred. Knowledge of reception operations, customer service principles, and retail practices.
Skills
Strong interpersonal and communication skills. Proficiency in Microsoft Office applications. Ability to work in a fast-paced customer-facing environment. Strong organizational and coordination skills. Professional appearance and customer-focused approach.
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Title: Coordinator – Reception and Retail
Company: The Red Sea Development Company
Location: Riyadh, Saudi Arabia
Category: