Overview
Coordinator- IT Managed services Jobs in Dubai, UAE at Ceenexglobal
Join to apply for the Coordinator- IT Managed services role at Ceenex Global LLC.
We’re Hiring:
Coordinator – IT Managed Services! We are looking for a detail-oriented and proactive Coordinator to support our IT Managed Services team in Dubai. The ideal candidate will have a solid understanding of IT service management, excellent organizational skills, and the ability to work both independently and collaboratively in a flexible work environment.
Responsibilities
Coordinate the resources in the managed services.
Act as the point of contact for managed services.
Assist the team in day-to-day activities to ensure smooth operations of resources.
Coordinate the team leads and the shifts of resources.
Handle customers in the Government entity.
Execute telephonic calls and internal coordination.
Coordinate the monthly timesheets and attendance reports with the resources.
Ensure invoicing is executed in a timely manner.
Requirements
Bachelor’s/Master’s degree holders (BBA/MBA – in Marketing Specialization) with a minimum of 4 years of related experience in UAE.
Experience in IT managed services is an advantage.
Excellent customer service skills with English language (oral and written) communication skills.
Experience working in multi-national customer support.
Knowledge of Microsoft Windows and Excel spreadsheets.
Good administrative, organizational, and problem-solving skills.
Candidates in Dubai and able to join immediately are preferred.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
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Title: Coordinator- IT Managed services
Company: Ceenexglobal
Location: Dubai, UAE
Category: Administrative/Clerical (Office Administrator/ Coordinator, Virtual Assistant/ Remote Admin, Administrative Management, Data Entry)
