Overview
Conference Concierge Jobs in Jeddah, Saudi Arabia at Accor Hotels
Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
Job Description
We are seeking a friendly and professional Conference Concierge to join our team in Jeddah, Saudi Arabia. As a Conference Concierge, you will be the primary point of contact for conference attendees, speakers, and organizers, ensuring a seamless and memorable experience for all participants.
Greet and assist conference attendees, providing a warm welcome and addressing their needs and inquiries
Coordinate with event organizers to ensure smooth execution of conference schedules and activities
Manage registration processes, including check-in, badge distribution, and information packet dissemination
Assist with room setup, audiovisual equipment, and other logistical aspects of the conference
Provide information about local attractions, transportation, and dining options to attendees
Anticipate and resolve potential issues or conflicts that may arise during the conference
Collaborate with venue staff, caterers, and other service providers to maintain high standards of service
Maintain accurate records of attendee information, special requests, and conference activities
Assist with post-event tasks, including collecting feedback and preparing summary reports
Ensure compliance with local customs and etiquette in Jeddah, Saudi Arabia
Qualifications
2+ years of experience in hospitality, event planning, or customer service
Bachelor’s degree in Hospitality Management, Event Planning, or related field (preferred)
Certification in Event Planning or Hospitality Management (preferred)
Excellent communication skills in English; fluency in Arabic is highly desirable
Strong organizational and multitasking abilities
Proficiency in event management software and Microsoft Office Suite
Demonstrated problem-solving skills and attention to detail
Cultural sensitivity and awareness, with experience working in multicultural environments
Knowledge of conference and event management practices
Familiarity with local customs and etiquette in Jeddah, Saudi Arabia
Ability to work flexible hours, including evenings and weekends as required
Professional appearance and demeanor
Positive attitude and ability to work well under pressure
Additional Information
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Title: Conference Concierge
Company: Accor Hotels
Location: Jeddah, Saudi Arabia
Category: Hospitality / Hotel / Catering (Event Manager / Planner, Hospitality & Tourism)