Overview
Concierge Agent, Atlantis Palm Jobs in Dubai, UAE at Kerzner International
Position: Concierge Agent, Atlantis The Palm
Concierge Agent at Atlantis, The Palm We exist to bring the extraordinary to every holiday and experience through connection,
empowerment
,
precision
, care, and warmth.
Inspired by the majesty and mystery of the ocean, our resorts are unique destinations full of life, wonder, and surprise.
About
The Role
A Concierge Agent is crucial to the success of the guest stay and creating amazing experiences and everlasting memories.
Work closely with guests and surrounding teams to anticipate, align, and surprise and delight guests.
Enhance and make tailored guest experiences and itineraries using exceptional knowledge of Food & Beverage, Hotel, internal, and local knowledge of Dubai.
Deliver detailed service options, create itineraries, arrange tours & transport, and book a wide variety of
guest needs
.
About You The successful applicant must demonstrate a true passion for service delivery and provide bespoke suggestions and services to our guests.
Constantly enhance and share knowledge with the team to ensure a world-class and
up-to-date
knowledge within the team.
Being able to converse in Russian, Arabic, Chinese, French, or German is advantageous due to guest demographics.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts;
Atlantis, The Palm and Atlantis, The Royal.
Join a team that is adventurous, creative, warm-hearted, and extroverted.
We believe in making our guests happy beyond anything they have ever imagined.
Title: Concierge Agent, Atlantis Palm
Company: Kerzner International
Location: Dubai, UAE
Category: Customer Service/HelpDesk (Front Desk/Receptionist, Customer Service Rep, Bilingual), Hospitality / Hotel / Catering (Front Desk/Receptionist)