Overview
Concierge Jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates at EDITION
Title: Concierge
Company: EDITION
Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Additional Information
Job Number 26107936
Job Category Rooms & Guest Services Operations
Location Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
EDITION Hotels, butik otel işletmecisi Ian Schrager’ın vizyoner dehasını, konaklama dünyasında tamamen yeni bir deneyim yaratmak amacıyla birinci sınıf lüks bir otelin hizmet sunumuyla Marriott International’ın küresel erişimini birleştiriyor. EDITION; parlatılmış karakteri, bireyselci mükemmeliyetçiliği ve karizmatik ve çekici konforu ile her iki dünyanın en iyi özelliklerini hassas bir denge içinde sunuyor. Marka; kaliteyi, orijinalliği, tasarımı ve hizmet mükemmelliğini anlayan ve bunları limitsiz isteyen, alışılmışın sınırlarını aşan, istisnai bir bakış açısı ve his sergileyen bir hizmet bekleyen sofistike ve bilgili tüketicileri hedefliyor.
Ancak bu büyülü deneyimi yaratmak için size ihtiyacımız var. İlham veren, meydan okuyan ve işe geldiklerinde gurur duymalarını sağlayan bir çalışma yeri arayan dışa dönük, harika insanlar arıyoruz .Hizmetin bir kullanma kılavuzuna göre değil, yürekten sağlandığı bir yer için. Misafirlerimizden her birini her zaman memnun eden ve büyüleyen, hiç bitmeyen teatral bir performans sunan bir yer için.
Sizi bugün bize katılmaya davet ediyoruz. EDITION’a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin , amacınızı gerçekleştirmeye başlayın , mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın .