Overview
Clinic Manager Jobs in Dubai, UAE at KINETIKA
Clinic Manager
The Clinic Manager works at the core of Clinic Management and Customer Care with a strong understanding of administrative, operational and financial management. The qualified individual should be results-oriented and adhere to meticulous protocols set by the organization. The qualified individual is responsible for managing operations including but not limited to: administrative duties, budget development and management, stock management, patient management and flow, developing policies and procedures, recruitment and onboarding, program development, quality improvement activities and marketing responsibilities for the center.
Responsibilities:
Recruit, hire and coordinate the onboarding and training of new staff members
Design and implement business strategies to help the clinic meet organizational and business goals including revenue growth and cost-containment
Develop center-specific KPIs and data dashboard to gain better insights into the business and where to direct efforts
Manage staff by assigning and delegating tasks as needed
Develop protocols and procedures to improve staff productivity and processes to deliver optimal care and patient experience
Act as a liaison between patients, their families and staff and act as the primary point of escalation for on-site patient questions and concerns
Plan and manage the clinic’s budget and payroll
Perform quarterly and annual employee reviews and provide constructive feedback on their performance to help them meet professional goals
Ensure that all policies and procedures function in accordance with local laws and regulations
Overseeing operations and coordinating clinical-related issues with the Clinical Director
Overseeing the purchasing, maintenance, and repair of equipment
Liaising with clinical staff for any operational needs
Ensure patient medical records are kept up-to-date
Hold weekly staff meetings to ensure alignment, awareness, address concerns, perform training, etc. on relevant and timely topics as required
Oversee marketing strategy and implementation
Qualifications:
5+ years prior experience working and proven success in healthcare or similar setting
Exceptional written and verbal communication skills
Strong sales and business development abilities
Analytical thinking skills and the ability to exercise sound judgement when making decisions
Must be customer service oriented and prepared to liaise with patients, their families and other care providers
Extremely organized and detail oriented
Ability to delegate tasks as needed
Knowledgeable in EMR and CRM
Knowledge of Arabic is an asset
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
Wellness and Fitness Services
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Title: Clinic Manager
Company: KINETIKA
Location: Dubai, UAE
Category: Healthcare (Healthcare Administration, Healthcare Management), Management (Healthcare Management)
