Overview
Client Service Representative Jobs in Dubai, United Arab Emirates at Whites
Title: Client Service Representative
Company: Whites
Location: Dubai, United Arab Emirates
Client Service Representative | Dubai
About the Job:
Position Title: Client Service Representative
Job Location: Dubai
Training Location: Dubai
Training Duration: 4-8 weeks
Competitive Salary Package, Incentives, and Rewards.
Job Description:
Client Interfacing Role (not a back-office work)
Ensuring superb client service quality.
Manage the operations of business unit, including the management of orders, sales transactions, client affairs, financial matters, administrative tasks, and property maintenance management.
Collaborate with diverse departments and business units to optimize operational efficiency.
Communicate effectively across various mediums, encompassing face-to-face interactions, managing incoming and outgoing calls, chat correspondence, emails, etc.
Active participation in the client retention program.
Job Specification:
+2 years of relevant experience. (Consideration for fresh graduates if they meet other qualifying criteria).
Excellent client service skills preferably gained from BPO background (call center), high-end brand fashion retail industry, or 5-star hotels/hospitality industry.
Advanced proficiency in English verbal and written communication with a refined accent.
Capability to deal with high-profile clients with poise and professionalism.
Proficient in handling clients’ complaints, feedback, as well as being organized, a good researcher, detail-oriented and effective problem solver.
Smart and professional looking with a confident personality.
Demonstrate positive attitude with high energy level.
Capable and adaptable with technology.
In good physical and health condition.