Overview
Client Relationship Executive Jobs in Al Quoz at SaniService LLC
About Saniservice
Since 2009, Saniservice has built its reputation on quality, discretion, and exceptional service. Our Front Desk is the first point of contact for some of Dubai’s most discerning households—and an important part of the experience that keeps clients with us for years.
About the Role
We are looking for a polished, personable, and service-driven Client Relations Advisor – Front Desk who understands that exceptional service is about more than answering calls.
You will be the trusted voice of Saniservice—someone who listens carefully, remembers details, understands client expectations, and ensures every interaction feels personal, professional, and effortless.
This role is ideal for someone with experience in luxury hospitality, premium customer service, boutique hotels, private clubs, concierge services, or high-end residential services.
Key Responsibilities
- Welcome and assist clients with warmth, professionalism, and discretion.
- Handle incoming calls, enquiries, and client requests with confidence and care.
- Understand client needs and provide thoughtful advice rather than simply answering questions.
- Build and maintain strong, long-term relationships with clients.
- Remember client preferences and anticipate their needs wherever possible.
- Coordinate closely with the Operations team to ensure client commitments are delivered.
- Follow up on requests and ensure issues are resolved promptly and professionally.
- Maintain accurate client information and service records.
- Represent the Saniservice brand with a consistently high standard of professionalism.
- Identify opportunities to improve the client experience and strengthen customer loyalty.
What We’re Looking For
- Previous experience in luxury hospitality, front office, concierge, premium customer service, or client relationship management.
- Excellent verbal and written communication skills.
- A naturally warm, confident, and polished manner.
- Strong listening and interpersonal skills.
- Ability to handle demanding or sensitive clients with patience and discretion.
- Excellent attention to detail and the ability to remember client preferences.
- Strong coordination and follow-up skills.
- Professional appearance and a service-oriented mindset.
- Fluency in English is essential; additional languages are an advantage.
- UAE experience in a premium service environment is preferred.
What We Offer
- Competitive salary.
- Performance-based incentives that recognize the relationships you build.
- Civilised daytime working hours.
- A professional and supportive working environment.
- Opportunities for career growth within an established company.
- The opportunity to work with a premium client base and a company that has valued quality since 2009.
How to Apply
If you believe exceptional service is something you naturally create—not simply something you deliver—send your CV to [email protected].
Along with your CV, tell us in three lines about the finest service moment you have ever created for a client or guest.
It may tell us more about you than any cover letter could.
Pay: AED4,000.00 – AED8,000.00 per month
Experience:
- Client services: 2 years (Required)
Work Location: In person
Title: Client Relationship Executive
Company: SaniService LLC
Location: Al Quoz
