Overview

Client Relations Executive Jobs in Doha, Qatar at SupportFinity™

We are looking for a Client Relations Executive to join the team here Frasers Suites in Doha. As a Client Relations Executive you will play a key role in front facing in customer service, where you will ensure high standards of service delivery to all guests in accordance with Fraser Suite Doha service standards.

Responsibilities

  • To process check-in and check-out according to the hotel policies and procedures.
  • To handle all reservations enquiries on phone, emails, etc. courteously and promptly
  • To maintain detailed awareness or information regarding arrivals, their accommodation requirements, special needs and expected departures of the day.
  • To follow up VIP reservations and issue VIP amenities and any other special service requests in accordance with hotel practices.
  • To answer queries on house facilities and places of tourist interest
  • To ensure that the hotel’s credit and payment policy is adhered at all times
  • To identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.

Role & Location

Role:
Client Relations Executive

Location:

Fraser Suites – Doha

Company & Equal Opportunity

Frasers Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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Title: Client Relations Executive

Company: SupportFinity™

Location: Doha, Qatar

Category:

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