Overview
Client Advisor – Villaggio Mall, Qatar Jobs in Doha, Qatar at Fendi
Title: Client Advisor – Villaggio Mall, Qatar
Company: Fendi
Location: Doha, Qatar
As a Fendi Ambassador you will be responsible to provide an elevate and luxurious customer journey to each client through Brand DNA Discovery, building loyalty and recruit new clients to achieve and exceed individual and store sales goals.
Main Responsibilities
Lead individual sales and achieve performance targets and KPIs
Engage in upselling, cross selling and multiple selling for all product categories
Grant an outstanding service to the clients in compliance with the company guidelines
Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
Manage customer service quality, to meet customer expectations by offering professionalism and human touch
Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input
Support the store operations activities
Profile
2+ years’ experience in Fashion/Luxury sales
Bachelor’s Degree or equivalent is preferred
Passion for retail and fashion trends
Excellent communication skills, self-reliant, friendly and patient
Organization, professionalism, self-confidence
Fluent English, additional languages will be a plus.
