Overview
Cheif Concierge Jobs in Jeddah, Saudi Arabia at Accor
Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
Job Description
Responsible for the maintenance of all Concierge equipment
Regularly conduct departmental meetings, encouraging two-waycommunicationwhen doing so
Maintain amicable and co-operative working relations with other departments
Comply with all Health and Safety legislation, using working practices that are safe and sensible to your colleagues and to yourself
Monitor the daily financial goals of the hotel and rooms division, the financial goals of the department, the LQA, Trust You and Forbes targets on a daily basis
Facilitate performance evaluations for all Concierge colleagues
Attend any courses Management may deem beneficial
Manage all purchasing requirements for Concierge Desk
Qualifications
We are looking for a well-organized and creative candidate with excellentcommunicationand interpersonal skills, who can display a “passion for perfection” and work in adynamic environment. In addition, the candidate should possess:
Previous experience in a managerial capacity
Fluent in English & Arabic
Proven ability to guide and coach team members
Recognized commitment to guest service and exceeding guest expectations
Proven ability to balance complimentary objectives, guest service, colleague satisfaction and profitability
Excellentleadership, written/verbalcommunicationand interpersonal skills
Self-motivation and organizational skills with the initiative and ability to complete projects in a timely manner and proven ability to work under pressure
An operational knowledge and proficiency in PMS and Microsoft Office suite (Word, Excel, PowerPoint)
Degree or Diploma in Hospitality Management is an asset
A working knowledge of a second language and its application in the hotel and hospitality operation is an asset
Active member of Les Clefs D’Or is an asset
Additional Information
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
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Title: Cheif Concierge
Company: Accor
Location: Jeddah, Saudi Arabia
Category: Hospitality / Hotel / Catering, Management
