Channel Team Lead, Account management: Last mile programs

Overview

Channel Team Lead, Account management: Last mile programs Jobs in Abu Dhabi, UAE at Amazon

Job : |  for E-Commerce LLC  Job summary

At Amazon, we’re working to be the most

customer-centric

company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

We’re seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.  Internal stakeholders:  Program POC  DS Manager  DS Team Leaders  Fleet Supervisor  Procurement  Payment Team  Learning Ambassador    Key job responsibilities  Quickly understand the business issues and challenges of Transportations operations;

identify strengths/weaknesses and suggest areas for improvement.  Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications.  Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.  Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.

Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience,

financial auditing

, identification of alternate delivery services etc.

A day in the life  Monitoring performance of the program daily.  Action plan to achieve the program targets.  Managing ramp ups/scouting.  Tracking program payment cycle.  Preparing daily performance summary.

BASIC QUALIFICATIONS  Experience managing teams.

Experience with

planning, performance metrics, and

process improvement

.

PREFERRED QUALIFICATIONS  Experience in logistics.

Experience with

data analysis.

Our

inclusive culture

empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link   for more information.  Posted:

December 4, 2024 (Updated about 20 hours ago)  Amazon is committed to a

diverse and inclusive

workplace. Amazon is an

equal opportunity employer

and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.  #J-18808-Ljbffr

Title: Channel Team Lead, Account management: Last mile programs

Company: Amazon

Location: Abu Dhabi, UAE

Category: Management, IT/Tech