Overview
CCTV Operator Jobs in Dubai, United Arab Emirates at Queen Elizabeth’s School, Dubai Sports City
Title: CCTV Operator
Company: Queen Elizabeth’s School, Dubai Sports City
Location: Dubai, United Arab Emirates
The School
At Queen Elizabeth’s School, Dubai Sports City, we proudly extend the distinguished legacy of Queen Elizabeth’s School, Barnet, one of the United Kingdom’s most celebrated academic institutions.
Founded on centuries of tradition and intellectual rigour, our branch schools uphold an uncompromising commitment to academic excellence, character formation, and cultural enrichment.
Our vision is to cultivate dynamic, world-class learning environments where the next generation of confident, able, and responsible young people are shaped. We challenge our students to think independently, lead with purpose, and embrace a global perspective, all within a community that values tradition, discipline, and innovation. By blending the timeless values of our founding school with the opportunities of a rapidly evolving world, we ignite curiosity, inspire ambition, and prepare our students to make meaningful contributions to society, as scholars, leaders, and change makers.
The Opportunity
We are seeking a vigilant, professional, and proactive CCTV Operator to support the safety, security, and operational integrity of Queen Elizabeth’s School, Dubai Sports City.
The CCTV Operator will play a vital role in maintaining a safe and secure learning environment by monitoring surveillance systems, identifying and responding to security incidents, maintaining accurate records, and supporting emergency response procedures. Working closely with the Facilities, Security, Health & Safety, and Senior Leadership Teams, the successful candidate will ensure that all surveillance systems operate effectively while maintaining the highest standards of confidentiality and professionalism.
The Role
Job Title: CCTV Operator
Reporting to: Operations Manager
Surveillance and Security Monitoring
- Monitor CCTV systems continuously to ensure the safety and security of students, staff, visitors, and school property.
- Identify, assess, and report suspicious behaviour, security breaches, safety hazards, or other incidents promptly.
- Respond appropriately to alarms, emergency situations, and security alerts in accordance with school procedures.
- Coordinate with security personnel, Facilities Management, and emergency services when required.
- Conduct regular system checks to ensure CCTV equipment is fully operational and report faults for maintenance.
- Maintain vigilance during school events, arrivals, departures, examinations, and other high-risk periods.
Incident Management and Reporting
- Record and document all security incidents, observations, and actions accurately within the school's incident reporting systems.
- Retrieve CCTV footage as authorised to support investigations, safeguarding concerns, disciplinary matters, insurance claims, or legal requirements.
- Ensure all evidence is securely handled and maintained in accordance with school policies and applicable legislation.
- Assist in investigations by providing accurate reports and relevant surveillance footage.
- Escalate significant incidents immediately to the Operations Manager and designated senior leaders.
Systems Administration
- Monitor the performance of CCTV equipment and report technical issues requiring repair or maintenance.
- Liaise with approved contractors and service providers regarding maintenance and repairs of surveillance systems.
- Ensure CCTV recording systems remain operational, secure, and compliant with retention requirements.
- Support periodic testing of security systems, alarms, and associated monitoring equipment.
- Maintain accurate records of system maintenance, equipment faults, and service activities.
Safeguarding, Compliance and Confidentiality
- Maintain strict confidentiality regarding all CCTV footage, investigations, and security information.
- Operate CCTV systems in full compliance with UAE regulations, school policies, safeguarding procedures, and data protection requirements.
- Ensure access to surveillance footage is strictly controlled and authorised.
- Support safeguarding investigations where CCTV evidence is required.
- Promote a culture of safety, vigilance, and professionalism across the school community.
Operational Support
- Support emergency evacuation procedures and business continuity arrangements through effective monitoring of security systems.
- Assist with access control monitoring where required.
- Provide information and support to authorised staff during emergency situations.
- Work collaboratively with Facilities, Operations, Health & Safety, and Security teams to continuously improve school security procedures.
- Undertake other reasonable duties consistent with the role as directed by the Facilities Manager.
The Person
Qualifications and Experience
- High school diploma or equivalent qualification.
- CCTV Operator certification or recognised security qualification preferred.
- Valid UAE Security Industry Regulatory Agency (SIRA) CCTV Operator Licence (or eligibility to obtain one) is highly desirable.
- Minimum of 2 years' experience operating CCTV systems within a school, commercial, hospitality, healthcare, or similar environment.
- Experience using digital surveillance systems, access control systems, and security management software.
- Knowledge of CCTV legislation, security procedures, and data confidentiality requirements.
- Experience responding to emergency situations and incident reporting.
Personal Qualities
- Excellent observational skills with strong attention to detail.
- Calm, professional, and able to make sound decisions under pressure.
- High level of integrity and commitment to confidentiality.
- Strong written and verbal communication skills.
- Ability to work independently and collaboratively within a multidisciplinary team.
- Flexible and willing to work shifts, weekends, or school events where operationally required.
- Strong commitment to safeguarding and promoting the welfare of children.
- Professional appearance and conduct at all times.
Queen Elizabeth’s School, Dubai Sports City is an equal opportunities employer and is deeply committed to safeguarding our students, ensuring their safety and wellbeing. We expect all staff and members of our community to share this commitment and to promptly report any concerns about a student’s or community member’s safety or wellbeing. In accordance with our Safer Recruitment Policy, all applicants must be willing to undergo rigorous child protection screening, including checks with past employers and providing police clearance certificates from all countries that the applicant has resided in. The full Safer Recruitment Policy can be viewed on our website.