Overview
Call Centre Representative Jobs in Sharjah at Zawaya Walk, Sharjah
We are looking for a dedicated and customer-focused Call Centre Representative to join our team. If you have excellent communication skills and a passion for providing outstanding customer service, we encourage you to apply.
Job Responsibilities:
- Handle inbound calls from tenants and customers professionally and efficiently.
- Respond to inquiries, complaints, and service requests while ensuring customer satisfaction.
- Coordinate with internal departments to ensure timely resolution of customer concerns.
- Maintain accurate records of customer interactions and service requests.
- Follow up on pending cases to ensure prompt completion and customer satisfaction.
- Provide clear and accurate information regarding company services and procedures.
Requirements:
- At least 1 year of experience in a call centre or customer service role (experience in your home country or the UAE is accepted).
- Above-average communication skills in English (additional languages are an advantage).
- Excellent customer service skills with a positive and professional attitude.
- Strong problem-solving abilities and the ability to remain calm under pressure.
- Basic computer knowledge and familiarity with Microsoft Office applications.
- Willing to work in shifts.
- Immediate joiners will be given preference.
Benefits:
- Visa and medical insurance as per UAE Labour Law
- Annual leave and air ticket as per company policy
- Career growth opportunities in a professional work environment
Pay: AED3,000.00 per month
Work Location: In person
Title: Call Centre Representative
Company: Zawaya Walk, Sharjah
Location: Sharjah
