Overview
Call Centre Agent Jobs in Jeddah, Saudi Arabia at Almajdouie
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Call Centre Agent
Location:
Jeddah
Job Type:
Full-time
Overview:
We are seeking a motivated
Call Center Agent
to
join our team
in Jeddah, Saudi Arabia. The candidate will possess excellent
communication skills
, and the ability to manage customer inquiries with
professionalism
and efficiency.
Responsibilities:
Answer inbound calls from customers regarding automotive services, products, and inquiries.
Maintain up-to-date knowledge of the company’s products, services, and promotions.
Document customer interactions, concerns, and resolutions in the company’s CRM system.
Provide accurate information to customers while maintaining a high level of customer satisfaction.
Adhere to call center scripts and guidelines to provide consistent and high-quality customer service.
Requirements:
Bachelor’s degree or diploma.
Prior experience in an automotive or customer service call center environment is a plus.
Positive attitude and good communication skills.
Excellent problem-solving skills and attention to detail.
Availability to work flexible hours.
At Nissan, we believe that the differences among us – differences in race, gender, age, mindset, religion, people with disabilities and much more – make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members.
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Title: Call Centre Agent
Company: Almajdouie
Location: Jeddah, Saudi Arabia
Category: Customer Service/HelpDesk (Customer Service Rep, Call Center / Support, Bilingual)
