Overview
Call Center Representative Jobs in Riyadh, Saudi Arabia at CARE
Job Responsibilities
Manage inbound and outbound calls in a timely manner.
Provide accurate information to the caller, catering to all necessary inquiries.
Elaborate on the features, specifications, and details of the company’s product to convert potential prospects into consumers.
Contribute to the company’s growth by improving the number of connections using pleasant and informative conversations.
Maintain necessary call log details using the latest technology available in the company’s cloud or digital database.
Enhance customer satisfaction by reducing call waiting times and offering delightful telephonic conversations.
Skills
Previous experience in a customer support role.
Adept in handling different functions of the telephone along with fluent spoken skills.
High efficiency in managing several tasks in the daily routine.
Fluent command of computer technologies and basic operations for conducting assigned tasks productively.
Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
Positive outlook towards suggestions from management related to required improvements.
English proficiency.
Working Hours
: 6 working days.
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Title: Call Center Representative
Company: CARE
Location: Riyadh, Saudi Arabia
Category: Customer Service/HelpDesk (Customer Service Rep, Bilingual, Call Center / Support)
