Overview
Call Center Agent – Arabic Speaker Jobs in Dubai, United Arab Emirates at TASC Outsourcing
Title: Call Center Agent – Arabic Speaker
Company: TASC Outsourcing
Location: Dubai, United Arab Emirates
Role – Call Center Agent – Arabic Speaker
Salary – 5500 AED
Key Responsibilities
- Handle inbound and outbound calls, emails, and chats from customers
- Provide product information and assist with orders, returns, and services
- Deliver high-end, personalized customer service in line with luxury brand expectations
- Resolve customer complaints efficiently while maintaining brand reputation
- Maintain accurate records in CRM systems
- Follow up with clients to ensure satisfaction and relationship building
- Coordinate with internal teams (sales, logistics, store teams) for seamless service
Requirements
- High school diploma or Bachelor’s degree
- 1–3 years of experience in call center / customer service, preferably in luxury retail, hospitality, or premium brands
- Excellent communication skills in English (Arabic or other languages is a plus)
- Strong interpersonal and problem-solving skills
- Familiarity with CRM systems and customer handling