Overview

Call Center Agent Jobs in Jeddah, Saudi Arabia at Petromin Corporation

WE DELIVER

  • Ability to handle inquiries professionally and resolve issues effectively
  • Provide informed assistance and guidance on service requirements
  • Familiarity with CRM tools and ticketing systems to log and manage customer interactions efficiently
  • Capable of assessing customer needs and proposing appropriate service solutions
  • Essential for handling difficult conversations and ensuring positive experiences, even in challenging scenarios

WE DREAM

  • Saudi nationals with Diploma in Mechanical Engineering or related field
  • Minimum of 1 year experience in automotive aftersales – preferably with hands on knowledge of automotive service processes and familiarity with common service issues
  • English & Arabic language – Proficiency level
  • Strong communication skills
  • Live our Values – Respect, Teamwork, Passion, Forward Thinking and Integrity

We CARE – What you can expect

  • Engaging and dynamic work environment
  • A modern workplace in the heart of Jeddah
  • Personal and professional development opportunities
  • Competitive compensation package 22 working days annual leave + local public holidays Appealing Health & Life Insurance plan
  • We aim to be a great place to work, where our colleagues feel valued, have equal opportunities and benefit from pay equity

We DARE – YOU to apply

  • Applications from all individuals is encouraged regardless of gender
  • Applications accepted from local hires ONLY

Title: Call Center Agent

Company: Petromin Corporation

Location: Jeddah, Saudi Arabia

Category:

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