Overview

Call Center Agent Jobs in Amman · Jordan at Royal Jordanian Airlines

  • Deliver exceptional customer service by addressing Royal Jordanian customers’ inquiries, concerns, and service requests with accurate information and effective solutions.

  • Respond promptly and professionally to incoming calls and emails while upholding the highest standards of customer care.

  • Support travel agents by assisting with special service requests for their clients.

  • Provide detailed and accurate information on flights, routes, schedules, and fare options.

  • Issue tickets in accordance with customer requirements to ensure smooth and timely fulfillment of travel needs.

  • Assist customers in resolving baggage-related issues efficiently and empathetically.

  • Actively promote and upsell additional RJ products and services to enhance the customer experience.

Title: Call Center Agent

Company: Royal Jordanian Airlines

Location: Amman · Jordan

 

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