Overview
Cabin Crew – Serbia Recruitment Drive Jobs in Sharjah, Sharjah Emirate, United Arab Emirates at Air Arabia
Title: Cabin Crew – Serbia Recruitment Drive
Company: Air Arabia
Location: Sharjah, Sharjah Emirate, United Arab Emirates
Date: 20 Jan 2025
Company: Air Arabia PJSC (G9)
Location:
Sharjah, AE
Country: AE
Special NoteThis vacancy is for a recruitment drive being held in Belgrade, Serbia . If interested, please apply online.
Shortlisted candidates will receive an invitation email with details of the venue, time & date, 2 – 3 days before the assessment date.
Job PurposeActs as Air Arabia’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company’s adopted policies and procedures.
ConductKey Result Responsibilities
Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends “Briefing” to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
Safety Measures
Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
Administers first aid to passengers where necessary.
Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
Customer Service
Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.
Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
Contributes to maximizing on-board revenue and “Charity Cloud” program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
Crosschecking And Reports
Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of ‘Cabin Supervisor’ when designated as such by the Captain.
Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, a…
