Overview
Cabin Crew Manager Executive Jobs in Doha, Qatar at Qatar Airways
Position: Cabin Crew Performance Manager Executive
About The Job
In this role, you will be responsible for developing and managing a team of Performance Officers and Cabin Crew to meet and exceed company set standards.
You will work closely with the training and inflight teams to identify opportunities, create and implement strategies, and be responsible for coaching and developing individual team members to improve their performance.
Other
Key Responsibilities
Are
Ensure the compliance of standards and procedures at all times to promote the safety of the airline and exceptional inflight experience.
Collaborate with the training department in developing training programs to uphold and elevate onboard service.
Manage the Performance Officers (PO)/Inflight Trainer Checkers (ITC) and Cabin Crew duties to optimize productivity.
Assess each PO/ITC/Cabin Crew performance according to defined procedures to ensure consistency and effectiveness, and exchange ideas to enhance onboard service standards.
Develop and implement service standards, procedures, and products onboard in coordination with inflight and training departments.
Provide welfare and counseling support to Cabin Crew, assisting with incidents or personal/professional issues.
Engage with underperformers through discussions, provide feedback, and monitor progress to align with service objectives.
Address behavioral/performance issues and apply appropriate HR policies.
Communicate regularly with the team about company and departmental objectives and individual roles.
Provide feedback on cabin specifications for new aircraft deliveries.
Operate as crew when required.
Be part of an extraordinary story
Your skills, imagination, and ambition have no boundaries here. There are infinite opportunities to grow and tackle rewarding challenges that will enhance your skills and experience. Join us to be part of our future and build the life you desire within an international community.
Our best is here and still to come. To us, the impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.
Job Posting
May 4, 2025, 5:38:53 PM
About You
We seek a passionate and experienced professional to join the Qatar Executive Cabin Services Team.
You should have a minimum of 7 years of relevant experience.
Experience as a Flight Attendant with Business Aviation background and at least 2 years in a supervisory role (e.g., Performance Officer or similar) is preferred.
A strong background in performance management or related fields is required.
How To Apply
If interested and qualified, complete our application form and upload your CV for review and consideration.
About Qatar Airways Group
Our story began with four aircraft. Today, we deliver excellence across 12 diverse businesses united as one. We’ve grown rapidly, broken records, and set industry trends. We embrace failure as a stepping stone to success and dare to achieve the unprecedented. Whether creating unique customer experiences or innovating internally, every individual contributes to our story of growth and determination. Now is the time to bring your best ideas and passion to a place where your ambitions have no limits and to join a truly global community.
Qatar Airways has been awarded Skytrax Airline of the Year a record 8 times and received numerous accolades in 2024, including ‘Airline of the Year’ and ‘World’s Best Business Class’. We operate nearly 170 destinations worldwide via our Doha hub, Hamad International Airport, recognized as the ‘World’s Best Airport’ and ‘Best Airport in the Middle East’ for ten consecutive years, along with other awards for airport shopping and services.
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Title: Cabin Crew Manager Executive
Company: Qatar Airways
Location: Doha, Qatar
Category: Management (Airport Staff & Aviation Operations, Business Development)
