Overview

Business Intelligence Engineer, MENA CX Product Jobs in Dubai, UAE at Amazon

Business Intelligence Engineer, MENA CX Product

Job  | Q-Express Documents Transport

Our team owns building products for the onsite shopping CX of MENA customers. We are looking for a Business Analyst to lead the efforts to quantify the customer funnel, build entitlements, and automate the daily/weekly tracking of shopping events. The leader in this role is the starting point of product roadmap creation, needs to demonstrate customer advocacy and develop a strong hold on quantified customer behavior.

This role partners with Product managers, Tech and Business teams in MENA, and WW to establish feature value. It is placed in a fast paced ambiguous space, which will require the candidate to work with speed, and depth all together. They will need to influence stakeholders, and lead communication with L8+ leaders.

Key job responsibilities

This role owns shopping funnel entitlements and enables features to be quantified to establish their contribution to closing entitlement gaps. MENA is a dual language region and the role owns reporting of shopping journeys in both languages for regular stakeholder reviews. The candidate will dive deep into platform impact of launched/in experiment features and lead course correction with Product Managers. Data sources for customer events are not standardized and this role also innovates for securing access to the right customer event data to establish impact.

BASIC

QUALIFICATIONS

3+ years of analyzing and interpreting data with Redshift, Oracle, No

SQL etc. experience

Experience with data visualization using Tableau, Quicksight, or similar tools

Experience with data modeling, warehousing and building ETL pipelines

Experience in Statistical Analysis packages such as R, SAS and Matlab

Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling

PREFERRED QUALIFICATIONS

Experience with AWS solutions such as EC2, Dynamo

DB, S3, and Redshift

Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Posted: February 13, 2025 (Updated 1 day ago)

Posted: January 28, 2025 (Updated 24 days ago)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#J-18808-Ljbffr

Title: Business Intelligence Engineer, MENA CX Product

Company: Amazon

Location: Dubai, UAE

Category: IT/Tech (Data Engineer, Data Analyst)

Upload your CV/resume or any other relevant file. Max. file size: 800 MB.