Overview
Business Development Associate Jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates at LevelUP HCS
Title: Business Development Associate
Company: LevelUP HCS
Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
BUSINESS DEVELOPMENT ASSOCIATE
Location: Abu Dhabi
NATIONALITY REQUIREMENT: Open to UAE Nationals only.
The Client Engagement Associate will be our customers’ primary point of contact for securing Training, Test & Evaluation facility bookings, supporting their onboarding and booking experience via the Digital Booking System, and passing test demand signals and bookings to the Training, Test & Evaluation Operations Team for delivery.
RESPONSIBILITIES
The Client Engagement Associate will be an active member of the Business Development team, supporting the acquisition of new customers, handling day-to-day booking enquiries for existing customers, and driving increased revenue and efficient use of the Training, Test & Evaluation facility through effective booking practices. To do this, they will:
- Coordinate the client onboarding process and provide support, guidance and advice to them whilst booking the TT&E facility services.
- Work closely with the TT&E facility Scheduling and Operations department to efficiently push new bookings through the booking system for handover to service delivery.
- Support the operation, maintenance and future development of the TT&E facility Digital Booking System.
- Day-to-day operation and future development of the TT&E facility Digital Booking System – working with system developers to troubleshoot issues and roll out new upgrades.
- Using data provided by customers via the Digital Booking System, design and generate data-driven insight reports for senior management and collect timely and accurate TT&E facility statistics monthly to support invoicing and management reporting.
ENVIRONMENT – STAKEHOLDERS & CONTACTS
- New and Existing Customers and Visitors
- IT and Digital Team
- Head of Business Development (Line Manager)
- TT&E Facility Departments (Operations, Logistics, etc.)
SKILLS AND CAPABILITIES – MANDATORY
Personal Skills:
- Highly Organised and process-driven
- Ability to act independently in front of customers
Customer Engagement Skills:
- Excellent Communication & Interpersonal Skills
- Clear verbal and written communication (Arabic & English)
- Strong Client Relationship Management skills and able to maintain long-term client relationships
- Good Market Knowledge in a related discipline or field (e.g. Unmanned Systems, Test & Evaluation)
Analytical & Problem-Solving Skills:
- Ability to quickly assess client needs and match them with our solutions
- Comfortable with extracting data and generating data-driven reports in line with management needs
- Excellent report-writing and presentation skills