Overview
Business and MIS Analyst Jobs in Dubai, UAE at Al Futtaim
This role provides support on pricing, Monthly and Annual reporting, and maintaining database for Aftersales. This will also support the branch for contracts and system issues through service desk for faster response and resolution time.
What You Will DoResponsible for Monthly Reports to TMCResponsible for Annual Target Setting to TMCMaintenance of Records of aftersales KPI Database to be used for forecasting and budgeting.
Create Corporate Pricing based on deals and tender proposal to corporate customers request.
Maintenance and update of parts pricing related to Service contracts
Ad-hoc reporting
Assist all branches service staff by answering their queries, and resolving their system related issues.
Reduce WIP & assist end user quickly in case, staff discount, special parts discount, invoice reversal/ Kms correction, package deletion from the order, split deletion, package not working, change part in the package and time clocking issues
Contract Transfer Contract Termination Refund Pay-out Requests Contract Re-instatement
Required Skills To Be Successful This role requires strong coordination and
analytical skills
as he/she will be dealing with principal reporting ensuring that all reports are submitted on time with accuracy which is critical to maintain good relation. Maintains Aftersales Key KPI database which will help in forecasting and decision making.
This role will also support pricing for new initiatives and corporate department pricing requests which plays a big part of the business. He/she will also support Service Desk for faster resolution time.
What Equips You For
The Role
3 years’ experience in a relevant position within Automotive industry
Business Analyst/Pricing Analyst experience
ERP experience (SAP IS AUTO)
Working knowledge of BI reporting attributes.
Experience in Alteryx / Tableau
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Title: Business and MIS Analyst
Company: Al Futtaim
Location: Dubai, UAE
Category: Business (Financial Analyst, Business Analyst, Business Administration)
