Overview
Business Analyst Jobs in Dubai, United Arab Emirates at Confidential
Title: Business Analyst
Company: Confidential
Location: Dubai, United Arab Emirates
1) Mandatory Experience Requirements:
Candidates must demonstrate clear, hands-on delivery experience in:
Core Domain Experience
- Payment gateways / payment processing systems
- Financial reconciliation and settlement processes
- Merchant onboarding workflows
- Payments Transaction lifecycle management
- Chargeback and dispute handling
- Payment reporting and financial controls
- Multi-party reconciliation environments
Systems & Integration Experience
Experience working with:
- Payment Gateway platforms
- Acquirer / Issuer integrations
- Card schemes (Visa / Mastercard / Amex, etc)
- Bank settlement processes
- APIs and system integrations
- Batch and real-time transaction processing
- Financial data reconciliation
2) Specific Module Experience Required
The CV must show direct involvement in at least two or more of the following:
A. Auto Reconciliation & Settlement Systems
Experience in:
- Designing reconciliation workflows
- Matching transaction records across systems
- Settlement calculation logic
- Fee and commission reconciliation
- Exception handling processes
- Reconciliation reporting
Must understand:
- Settlement cycles
- Clearing vs settlement
- Merchant payout processes
- Financial variance handling
B. Payment Gateway Enhancements
Experience in:
- Enhancing payment gateway features
- Payment lifecycle design
- Payment authorization flows
- Settlement workflows
- Gateway reporting modules
C. Reporting Data Analytics
Experience in:
- Redesigning reporting systems
- Financial reporting automation
- Dashboard design
- Operational reporting
- Regulatory reporting
Tools exposure preferred:
- SQL
- Power BI
- Data warehouse systems
D. Merchant Onboarding Automation
Experience in:
- Merchant onboarding workflows
- KYC processes
- Risk checks
- Approval workflows
- API onboarding
- Merchant configuration automation
E. Back Office Operations Systems
Experience in:
- Admin portals
- Operations workflows
- Case management
- Settlement monitoring
- Support workflows
3) Technical Skills Requirements
The Business Analyst must be technical-functional, not purely documentation-focused.
Required:
- API analysis
- Integration mapping
- System workflow design
- Data mapping
- Functional specifications
- Business process modelling
Documentation Skills Required
Candidate must demonstrate experience producing:
- Business Requirement Documents (BRD)
- Functional Requirement Specifications (FRS)
- System Requirement Specifications (SRS)
- Process flow diagrams
- Data mapping documents
- User stories
- Use cases
- Acceptance criteria
- UAT support documentation
4) Delivery Methodology Experience
Required:
- Agile / Scrum delivery
- Sprint planning
- Backlog refinement
- Stakeholder workshops
- UAT coordination
- Production rollout support
5) Seniority Level Required
Minimum:
- 7+ years Business Analyst experience
- 3+ years in Payments / FinTech / Banking
- Proven experience delivering production systems
Strong preference:
- 10+ years experience
- Experience in payment gateway implementations