Overview
Branch Supervisor FB Jobs in Abu Dhabi, UAE at TECCODD
Notice period:
Immediate  Reporting to:
Branch Manager  Specific
Roles and Responsibilities
Managing restaurant staff’s work schedules  Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.  Checking in on dining customers to enquire about
food quality
and service.  Monitoring the restaurant’s cash flow and settling outstanding bills  Reviewing customer surveys to develop and implement ways to improve customer service.  Resolving customer complaints in a professional manner.
Overseeing all front and back of the house restaurant operations  Organizing workflow and ensuring that employees understand their duties or delegated tasks  Monitoring employee productivity and providing constructive
feedback and coaching
Receiving complaints and resolving problems  Maintaining timekeeping and personnel records  Passing on information from upper management to employees and vice versa  Ensuring adherence to legal and company policies and procedures and undertaking disciplinary actions if the need arises  Ensuring that all checklists, requisitions, and proper opening and closing duties are completed for each shift.
Communicating effectively both verbally and in writing to provide clear direction to the staff.  Observing performance and encouraging improvement where necessary  Ensuring staffing levels for all outlets are accurate based on event and business needs.  Carrying out all the roles and responsibilities of the junior level as and when required.
Prerequisites  Graduate in Hospitality, Travel and Tourism, or Hotel Management  3-5 years of minimum experience in a restaurant or related industry  Minimum 2 years of experience in a management role within a restaurant or hotel  Fluent in English (Speaking, Reading, Writing)    Character Requirements  Pleasing Personality:
Positive, Energetic, Motivated & Optimistic  Courteous,
Respectful
& Polite  Excellent
attention to detail
, observation, and memory  Shows
Compassion
and is caring and driven  Able to demonstrate a clear passion for the F&B and Service Industry  Excellent face-to-face and telephone
communication skills
Ability to handle significant stress and pressure  A good listener and able to consider all information  Flexible and willing to work long hours  Advanced knowledge of Microsoft Office package (Word, Excel, and PowerPoint)    #J-18808-Ljbffr
Title: Branch Supervisor FB
Company: TECCODD
Location: Abu Dhabi, UAE
Category: Restaurant/Food Service, Management
