Overview
Branch Supervisor Jobs in Al Khalidiyah · Jeddah · Saudi Arabia at Mohammed Khalf EST
Job Title: Branch Supervisor (Restaurant & Coffee Shop)
Location: Jeddah, Saudi Arabia
Mohammed Khalaf Al-Otaibi Group is a company that owns and operates a chain of well-established
brands in the restaurant and café industry, delivering high-quality dining experiences and exceptional service across its outlets.
We are currently looking for a Branch Supervisor to join our team.
Key Responsibilities:
- Oversee daily branch operations (restaurant & coffee shop)
- Supervise, train, and motivate staff (service crew, baristas, and kitchen team)
- Ensure high standards of food and beverage quality
- Manage customer experience and handle complaints professionally
- Monitor inventory and control stock levels
- Ensure cleanliness, hygiene, and safety standards
- Manage cash handling, POS operations, and daily sales reports
- Coordinate between front-of-house and back-of-house teams
- Ensure compliance with company policies and local regulations, including handling government inspections (Balady, Labor Office) and maintaining valid licenses
- Prepare weekly staff schedules and manage shifts efficiently
- Monitor employee performance and conduct regular evaluations
- Train new hires and ensure smooth onboarding
- Achieve sales targets and increase average check through upselling and cross-selling
- Control operating costs and minimize waste
- Supervise receiving of supplies and ensure quality standards
- Build strong customer relationships and enhance loyalty
- Ensure proper implementation of opening and closing procedures
- Oversee equipment maintenance and coordinate repairs when needed
- Prepare periodic reports on performance, sales, and operational challenges
- Monitor service speed and reduce customer waiting time
Requirements:
- Male , Muslim
- Previous experience in restaurants or cafés
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
- Knowledge of food & beverage operations
- Familiarity with Saudi regulations (Labor Office, Balady, and health inspections)
Title: Branch Supervisor
Company: Mohammed Khalf EST
Location: Al Khalidiyah · Jeddah · Saudi Arabia
