Overview
Bell Captain Jobs in Riyadh, Saudi Arabia at Accor Hotels
Company Description
Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel’s commitment to personalized attention ensures that each guest’s stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strongrecognitionfor your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable andimpactfulexperiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist.
Job Description
To supervise the bell attendants and valet parking, ensuring that the hotel standards and procedures are fully known and followed.
To ensure uncompromising levels of cleanliness and maintenance of the vehicles and workplace.
To ensure that all bell attendants are attentive, providing top service to all guests checking in/checking out and within the lobby areas.
To handle all luggage in and out movements from guests checking in and out, including buggy service needs requested by guests.
To ensure the safety of vehicles and their passengers by complying with the road regulations and the safety and security procedures at all times.
To personally inspect the vehicles and to ensure they are all in perfect working condition.
To schedule the vehicles for service on a distance traveled basis as defined by the manufacturer or whenever needed.
To monitor vehicles log books accordingly.
To ensure appropriate stock levels for the smooth run of the Limousine Service and Valet Parking services and to prepare requisitions accordingly.
To ensure proper coverage and supervision of drivers and valets at all times.
To handle outsourced valet parking staff when needed and to ensure the same hotel standards and procedures are respected.
To conduct a daily line-up briefing with the drivers/valet parking team to recapitulate tasks and activity.
To control that the arrival and departure lists are updated and the transportation and airport services are scheduled and respected.
To ensure a proper handover between the shifts.
To assign tasks and to offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction.
To ensure the strict control of hotel keys and car keys handling.
To daily implement and control the checklists.
To assist the AFOM and FOM in preparing forecasts and statistics.
Torespectschedules, terms and deadlines as agreed with the Management.
To daily review the drivers/valet parking logbooks and to sign them. To personally update the activity reports.
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Title: Bell Captain
Company: Accor Hotels
Location: Riyadh, Saudi Arabia
Category: Hospitality / Hotel / Catering, Customer Service/HelpDesk
